how do we operate

Our operational strenghts


Operational support

Always close to our customer, who is considered an added value for Novisa,
and with whom we share the applied know-how in the enhancement of mutual experiences.

Helpline

Always present and available, ready to solve our customer's problems, at least in a first verbal approach, quickly and timely.

Technical assistance

We are structured to intervene directly at our customer company’s site, if the first telephone call reveals the need for a thorough analysis of the problem. Also, it can be provided in periodic and programmed mode, as per the trade agreements.

Custom design

It's a plus we're proud of. We design and make customized coating machines, tailored to our client's specific requirements. Likewise, thanks to the flexibility and efficiency of our organization, we are able to make ad hoc changes of machines already in production, based on specific requirements.